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4 weeks ago
First, let me say what a remarkable job Brandon and his team did before, during and after Hurricane Irma. Weathering a major storm was bad enough for me, but I can't imagine what it was like for you and the staff. Bearing the responsibility for an organization housing the elderly must have been a nightmare. I was there with my mother during the worst of the storm and witnessed your people doing everything possible to take care of your residents. A few days later when the power was still out I went to get mom and once again witnessed your people doing everything possible to take care of your residents. Again, your team did a remarkable job under the worst of conditions. Please extend my gratitude, respect and appreciation to your entire team. I thanked all of those I came in contact with personally, but it was only a few of the individuals I observed working so hard before, during and after the storm. The staff preformed so admirably speaks volumes to the quality and skill of their senior leader. Job well done, and much appreciated!
1 month ago
Paulette, Laura, and Sybil did an outstanding job taking care of my parents during the recent hurricane. They were compassionate, caring, and helpful. I appreciate the wonderful service they provide to the residents daily.
Brandon thank you so much for the support you gave me and my family during this horrific storm. We thank you immensely for caring.
Living 2,000 miles away, I rely on Fountainview to take good care of my 95-year-old mom. They've never disappointed, but this past week they outdid themselves. Special thanks to the entire nursing staff -- Paulette, Laura, Cybil, and those whose names I don't know -- for keeping Mom safe and comfortable during the storm and power outage.
Brandon the executive director needs a gold medal for the extremely hard work he has been doing 24 hours around the clock since the hurricane has hit ! He is amazing and caring and needs a well deserved break after this nightmare is over! Thank you and I hope your boss's give you praises you deserve !
I moved my parents to Fountainview's Assisted Living facility in West Palm approximately 2 years ago. The facilities are terrific but what makes this place truly special is the nursing team headed up by Paulette Brown. I cannot say enough about Paulette, Cybil, Marcia and the entire staff that took care of my parents these last couple of years. They are the heart and soul of Fountainview!! They become an extension of your family and they are an absolute pleasure to deal with. I cannot begin to list the number of times they helped me by simply checking on them to give me a quick call back, or to help set up transportation for them.... to a variety of other things. These tasks were beyond the normal scope of their nursing duties. And they did this consistently without question or hesitation. My parents have since passed away. I only wish that I could have convinced them to move to Fountainview sooner than later. But for the time they were there, they were in the care of an excellent team. I will never forget how Paulette and her team were there for them and for me every step of the way. Sincere thanks to all of them. You ladies are the best! XO
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5 out of 5
Based on 11 Reviews
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