The Neighborhood at Tellico Village | Reviews

Reviews

The Neighborhood at Tellico Village

5 4
5

7 months ago

The staff at the Neighborhood at Tellico Village could not have been nicer when we suddenly had to find a place for my 95-year-old mother-in-law. Because she had been involved in the Gatlinburg fire, they helped to ready an apartment for her in just a few days. Angela Smith, the executive director; Marti Hands, the director of marketing; Karen Prendergast, the business office manager; and Joseph Trice are especially to be commended for all of their help in very trying circumstances. All of the staff have been very nice and accommodating; in fact, my mother-in-law who had insisted on living by herself previously seems now to be quite content and happy. We are very pleased with our choice of The Neighborhood!

5

8 months ago

March 2016 I received news my uncle Tony in Tennessee was very ill . The doctors gave him 6-8 weeks . I flew from NY to see him in a nursing home laying in bed staring at a clock on the wall waiting .I transported My Aunt Virginia 96 years old every day to see her husband. She told me her concerns about him passing on and she would be alone.I called the Neighborhood and spoke to Bria ,she arranged for me to tour the neighborhood with my Aunt that afternoon . The facility was clean ,bright and lovey I met Marti and Angela and the rest of the staff,they were professional ,smart and respectful. Understanding the situation my family was in they reserved a beautiful apartment for my aunt Miracle #1 Miracle #2 Marti made the suggestion to transport my uncle to a bright beautiful apartment and let them spend there remaining time together .The day he was transported my aunt was waiting for him in his room tears of joy flowed in all of our eyes that day. Marti,Angela,Bria and the entire staff went far and beyond the call of duty. I will always be grateful.

5

8 months ago

Both my Mom and Step Dad moved into the village almost 2 years ago. My Step Dad passed away a few months later and all the Staff at the Neighborhood were so understanding and supportive. Since then, my Mom has fully adjusted to "single" life at the Neighborhood and loves the Staff and the community. There are so many wonderful activities, Staff administers her complicated meds, and the caregivers are so cheerful and accommodating. I cannot picture her living anywhere else.

5

1 year ago

Betty has been at the Neighborhood almost a year. We have been very happy with the care & service she has received. The staff from top to bottom has been very kind, caring & helpful. Especially Marti who helped make the transition from Chicago very smooth. Joe who hung all her pictures right away, Ann the food manager who offered to make anything Betty wanted to eat, Stephanie the super nurse who has made sure Betty recovered from 3 boats of pneumonia. Betty was in assisted living in St. Charles area and was very concerned about moving to a new location. The entire staff has made it so very easy. Thank you.



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