Gratitude Notes

After a year of quarantine, my husband and I were able to feel comfortable trusting mom (85) to Morningside’s care in order to have some time for retreat, rest and relaxation. We could not be more pleased (delighted!) with the care mom received.

First of all, the staff was so thoughtful and patient with us as we visited and asked dozens of questions. Secondly, their careful COVID precautions put us completely at ease. And they made mom feel like a queen!

We returned to find mom in such good spirits, and even stronger physically than before. She has not stopped talking about her new friends and the activities they enjoyed together, especially the music and “popcorn” - with soft puffed corn (no husks) and music on request where all the oldies they like were played.

Mom is already excited about her next respite stay and we cannot stop thanking God for Morningside—a wonderful answer to many prayers!!

The Gables community does a wonderful job of providing compassion care for the residents. My mom moved in in November 2019 and quickly learned what a good decision it was. The staff were wonderful and welcoming to her as she settled in. When the pandemic hit, the staff quickly was able to make all the necessary changes to keep the residents, their families and staff safe. My family is so appreciative of the care and support my mother and each resident receives.

My brother moved into Morningside in early December, and my family and I have been absolutely pleased with the care and attention given him during his stay. The staff is exceptional, and very caring. There is a definite feeling of "family" fostered at Morningside, which is very genuine. Planned activities are inclusive and plentiful, and my brother has made many friends whom he regularly socializes.
I was very impressed by the staff going " the extra mile" caring for my brother, even calling after working hours to keep me up to date with any changes.
Throughout the pandemic I found the response of the Morningside administration always appropriate and proactive. The Covid policies put in place were very reasonable and had the best interests of the residents in mind. Communication regarding the pandemic with resident's families was consistent and frequent via email. All residents and employees are now currently vaccinated, and I don't believe there were any Covid cases amongst the residents.
I can recommend this facility without any reservation if you are looking for a safe, caring environment for your loved one in need of assisted living.

My mother recently fell and has received wonderful care from the staff at Aspenwood. This is a caring and professional team that treats your parent as if they were their own parent. The staff has just been fabulous dealing with the pandemic and its strain on residents. A top-notch facility and compassionate team!

My brother recently moved to Aspenwood during the pandemic. The administrators and staff have gone above and beyond to facilitate his move and make him feel comfortable. I live out of state and was concerned about his transition; this turned out to be a needless worry as Kathy, a member of the administration, kept me up to date on all that transpired. She even emailed me pictures of my brother in his new apartment! I hope to be able to visit him in his new home this summer, and to be able to thank the many people that have helped him feel welcome - and me to breathe easier knowing he’s in good hands. They have made a major life change into a welcoming transition. Kudos!

The staff is courteous, professional, understanding and caring. They particularly reach out to answer questions and address your requests. They work to offer residents the best possible quality of life experience. Kudos for their effective and successful meeting of the challenges and associated limitations caused by the Covid 19 pandemic.

Found Park Place of West Knoxville 2 and a half years ago for an aunt. Park Place of West Knoxville continues to amaze me at how awesome they are for our family's loved one.

Given this year's pandemic and accompanying concerns, our family could not be any more relieved and so thankful our loved one lives at Park Place. Your loved one could not be any where more safer or happier than at Park Place!

The staff has put in extensive efforts and spent countless hours to make sure the residents of this senior community are protected and cared for. The staff goes way above and beyond!!

I have had the privilege of having my family member reside at Heartlands in Severna Park. The staff is caring, considerate and kind. My family member always says she loves the food LOL!
The nursing staff has been amazing.
The Covid precautions had made us all feel extremely safe and comfortable.
I would give 10 stars if I could!

Posted on behalf of Patti:

I wanted to take a minute and thank all of you for all your support. When my mom came to Voorhees in October, you all went out of your way to ease the transition and make her feel at home. As her health declined, you all helped her, as well as me, find the new normal of being at the end stage of life in assisted living during COVID.
I am so thankful that I could spend those last few days by her side, talking to her and holding her hand. I find peace in knowing that she knew I was with her and she was not alone.
All your staff members were so kind and compassionate to my Mom and to me.

Thank you for everything,

Patti

I personally have watched The Lodge over the years really transform to one of our greatest communities for seniors. The staff are excellent and they really go the extra mile to make this community a fun place and safe place to reside. With the care plans they develop, the partners the work with and facility team, they really do provide a great impact our community and seniors. They always try hard to host fun events for their residents as well. I’ve helped and have participated in many of them. Their care and compassion is definitely above board and extraordinary. With all the chaos during COVID they really tried extra hard to think out of the box to help the residents and their families get through this difficult time in a safe and compassionate way. With the great leadership in their administrator and several other leaders in this facility, I would definitely consider placing my family here and would know that they would be taken care of with love and dignity. It’s definitely my honor to talk highly about the Lodge. Great job to all of you and thank you for all you do!!!

Craig “Bear” Stevens
VP of Business Development
A Plus Hospice Care.