The Forum at Memorial Woods | Reviews - Hear from Our Residents

Reviews

The Forum at Memorial Woods

Hear directly from The Forum at Memorial Woods residents and their families. Read recent reviews and testimonials about what it’s really like living in a Five Star Senior Living community. If you like what you hear, consider scheduling a quick tour to see The Forum for yourself.
 
4.9 25
5

3 months ago

Me and my wife are residents of the Forum and we have been since December. We were blown out of our home because of Hurricane Harvey. Because we could not return to our home, we spent time in hotels and motels until we found the Forum. I just wanted to express how pleased we are with the experience here from top to bottom. It is very clean and well maintained. The assistance provided here is incredible. I am in a wheelchair and they were very helpful in providing accessibility within our apartment for me. We are particularly impressed with the Director Madeline. She is creative and solves problems with efficiency. She relates to her staff and the residents. I also wanted to mention that the food service here is great. We’ve hosted some private dinners for family and they have always been helpful with the service and providing food that is very good. The valet people here are also very nice, helpful people. The entire staff provides service with a smile and we can’t thank them enough for their help.

5

3 months ago

My wife Joanna and I moved into the Forum in December, 2017 (after the storm Harvey destroyed our home). The six month grade we give to this excellent facility is an easy A. Many of the high marks we give to the Forum are attributable to its IL Director, Madeline Goldsmith; she appears available non stop to assist both residents and staff with leadership and prowess as she diagnoses and manages "impossible" and sticky situations. Recognition is also due to the food service staff which daily serves tasty and interesting menu items in a dining room atmosphere that promotes friendship and socialization. Likewise, commendation is extended to the transportation and valet service; they deliver their services in a timely manner and with exemplary attitudes. Also, the weekly housekeeping service is helpful and dependable. Entertainment and activities both inhouse and out in the community is impressive and clearly designed to appeal to differing interests. Last, but not least, we are pleased with our fellow residents, a new group of friends we are accumulating who are interesting and represent a wealth of lifetime experiences. 

4

7 months ago

First one should understand the complexity of managing a retirement facility where Independent living residents average age is in the high 80's... with some disability for most of us. The staff treats us with respect and courtesy when sometimes we don't deserve it. Activities leave no one behind. The core employees have lots of experience. IMO its a tough job and burnout may be expected. Patience is a needed virtue. Living here is like an all inclusive vacation...three good meals, new friends, help and health care when you need it . A cruise ship on smooth water. Best of all unlike a ship you can get off when you want.

4

8 months ago

The quality of the Forum staff and services are wonderful. The doorman are so helpful and always greeting everyone with a kind word and smile. The transportation department under Pedro has improved measurably. This department goes out of their way to make sure accommodations are met for those needing transportation.

5

8 months ago

I am very pleased to be here. I've always had a wonderful experience with the maintenance department, they can fix any little thing.

5

9 months ago

My mother, Lougene Fears, has been living here a little over a year. Her dementia is pretty bad, so it is hard for her to be happy. I feel that the employees at the Forum help give her the best life she can have under the circumstances. I wanted to recognize a few of the employees. The following employees have done an excellent job: Denise Collins -receptionist - my mom rarely sees her but she is responsible for getting hair appts for her, and she is a delight to the family because she is always in a good mood and is always helpful. Carmen - medication and patient care. Always happy, very respectful to my mom. Geneva - nurse. Goes out of her way to keep us informed. Very respectful to my mom. Denise - patient care. Works hard to keep patient busy and happy. Mike - laundry, cleaning. Always very kind to the patients. There are more whose names I don’t know. I said several of them were respectful and I think that is important but often lacking in dementia care. We really appreciate these folks.



Are you a resident of The Forum at Memorial Woods or a family member of one? We'd love to hear your thoughts about the community!

Write a Review