Safer residents

At Five Star, resident safety is the number one priority for each and every team member. We’re all in this together.

Peace of mind is a promise

We all know that older adults are more vulnerable to COVID-19, and we understand the concerns that come with that. With months of the pandemic now behind us, our team members know what it takes to keep residents as safe and protected as possible. In fact, residents are likely safer at our senior living communities than they would be at home alone, where isolation and depression may be an issue, or living with a family member who may bring COVID-19 home.

At Five Star, we’re practiced at implementing and adhering to state and local protocols and we follow guidelines set forth by the CDC. From hand hygiene and physical distancing to enhanced ventilation and infection control, we’re taking every possible measure to keep residents safe. In addition, we’re actively vaccinating residents and team members in accordance with the FDA’s approval of vaccines for emergency use.

Life isn’t meant to be lived in a bubble. We understand that mental health and proper socialization are an important part of our residents’ overall well-being. That’s why our rigorous safety protocols are built to accommodate social interaction, healthy exercise, and other activities. After all, health and happiness go hand-in-hand.

A message from our CEO

The coronavirus pandemic has posed unprecedented challenges that our Five Star team members, clients, residents and their families have faced head-on.

Our safety guidelines

We want to be transparent about our safety procedures. Here, we outline the measures we’re taking against COVID-19 at every Five Star community.

Our pandemic task force

We have an expert team of physicians and administrators working to ensure every resident is safe. Get to know the people behind the protocols.

Vaccine information

Five Star residents and team members are among the first to receive vaccines protecting against COVID-19.

Take a live virtual tour

Safely experience the sights and sounds of any Five Star community from your own home with a live, guided virtual tour.


Get answers to the most common questions residents and family members are asking about Five Star’s pandemic response.

Find a community nearby

Five Star offers options and excellence, with 260 senior living communities in 33 states.