Notes of gratitude
Thank you to all our wonderful families for sharing their experience with Five Star during the pandemic. We’re honored to be your partners in care during this unprecedented time.
“As a physician who works in long-term care, I’ve been impressed with the excellent communication from the administration and staff during this challenging time. I’m so thankful for the excellent job you’re doing to keep the residents healthy and safe while meeting the needs of their families. The team members here are pros!”
– Diana H., The Palms, Mount Pleasant, SC
“My mom has lived at Springwood Court for the past three years. I could not ask for a more loving and supportive staff. Although the pandemic has reduced social interaction, team members strive to continue activities for the residents. They’ve kept us informed throughout the pandemic and implemented every safety precaution. I feel blessed to have found Springwood. I would highly recommend the community for your loved one.”
– Shirley D., Springwood Court, Fort Meyers, FL“I can't say enough about ALL the wonderful staff here! These last few months have been a little difficult due to COVID-19, but they have gone above and beyond to make things as pleasant as possible for mom while keeping everyone's safety a priority. Mom is treated with kindness and respect by everyone.”
– Resident family member, Crimson Pointe, Rockford, IL“I want to thank everyone at The Devon for taking great care of my family member and for keeping him healthy and safe. It was heartbreaking not to see my loved one during COVID-19, but with the sunshine visits, FaceTime calls, emails, and other ways of keeping our family updated, it was so much easier. Thank you to everyone from administrators to nurses to housekeeping — we so appreciate everything you do.”
– Resident family member, The Devon, Devon, PA
Morningside also helped me understand and implement my mom’s long care health insurance. This was something another home in a different city she lived at never even brought up. It will be a tremendous financial savings to my mom and without Mike (CEO) and Sabrina (head nurse) at Morningside educating us and helping us complete the paperwork, I’m not sure my mom would have ever used the insurance.
I enjoy visiting my mom at her new home now (as compared to her old facilities where it was usually not a pleasant interaction with the staff or facilities.) I would encourage anyone to check it out for their loved one!