Jackson Crossings


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Reviews - What People Are Saying

At Jackson Crossings in Jackson, WI, we love to showcase reviews and feedback, because you have the chance to hear from residents in their own words. Everyone’s experience is unique, but there’s so much we share, and so much that connects us. Here are just a few thoughts from our community:




3 months ago

This place is absolutely wonderful!! Beautifully decorated, fabulous lakefront location and all of the right amenities! The staff goes above and beyond for their residents and are so welcoming to everyone. I highly recommend Jackson Crossing!!



1 year ago

My parents love there room and the view of the lake. This spring the new maintenance person Dennis said he would trim the trees, so all residence can see the lake better. Entertainment that come into the facility has been good and it gets people out of there rooms and interact with others.



1 year ago

My mom has been a resident of Jackson Crossing for over 3 years – both in the independent living area, and more recently in assisted living. When we were interviewing facilities prior to mom moving out of her home, Jackson Crossings immediately stood out. The staff was warm and welcoming, the facility was beautiful – from the overstuffed chairs and fireplace, the spacious and bright rooms/apartments, to the rural setting – overlooking a picturesque lake. Jackson Crossing was also extremely accommodating when it came to my mom’s needs and preferences. Over the years, we have never been disappointed. Each and every one of the staff – including the concierge, the activities director, the nurse aides and nurses, the office manager, the chef, ancillary staff and the director, have treated not only my mom, but my husband and I as well, with the utmost in respect, care and concern. They have all provided excellent and loving care to my mom – ensuring that she receives all the assistance she needs, yet respectfully providing her with as much independence as possible. Mom has had several medical conditions which have required hospital and rehab stays. During a recent rehab stay, Katie the director, and Dianna the nurse, went above and beyond what I would expect in preparation for mom’s return to Jackson Crossings. They visited mom while in rehab, they personally attended mom’s discharge planning meeting (their attendance was not required) , brought treats for the rehab staff to thank them for taking such good care of my mom, and have regularly called to check how mom was doing. This is just one of many examples of how the staff, and the culture, of Jackson Crossings is one of a loving ‘family’. I highly recommend Jackson Crossings to anyone that is looking for a loving, caring, and safe ‘home’ for their family member. Jackson Crossings has truly been a blessing for my mom, and for our entire family!! Respectfully submitted, Pam Wiedmeyer



1 year ago

Although the facility is beautiful, warm, welcoming, and immaculately kept, it's the people who staff Jackson Crossings who make the Jackson Crossings experience a true home for the residents. During my visits as a pastoral care member of St. Francis Cabrini parish, it's hard not to notice how actively engaged the staff members are with the residents. The residents-regardless of their physical or mental circumstances-are unfailingly treated with integrity, professionalism, kindness and a smile. The emotional atmosphere is upbeat and caring. Too often our elderly feel as if they have no voice and the institutions where they live are sad places where residents simply sit and wait. Their physical needs may be well taken care of, bu they no longer feel connected. That is not the case at Jackson Crossings. This is one of my happy stops while making my visits. Would I encourage a loved one (friend or relative) to live here? YES! Would I choose to live here? YES!



1 year ago

It was so hard to make the decision to find a new place other than my home for my awesome mom. We went to see Jackson Crossings. We met Jackie and she was so informative and comforting. My mother and I are so grateful for the wonderful care she receives. Caregivers like Angela and Kelly make it easier . They take care of my mom with their heart and not just for a paycheck. There are others who do the same. I am just relived to know there are others that will take good care of my mom. If anyone needs to make this decision please go meet the awesome staff at Jackson Crossings



1 year ago

Jackson Crossings has a wonderful homelike feeling when you walk in. The staff is caring and attentive to the residents and families and their needs.

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