Morningside in the West End

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Reviews - What People Are Saying

At Morningside in the West End in Richmond, VA, we love to showcase reviews and feedback, because you have the chance to hear from residents in their own words. Everyone’s experience is unique, but there’s so much we share, and so much that connects us. Here are just a few thoughts from our community:



1 year ago

I shopped around a lot before choosing this community. This is convenient to be able to see my loved one. My initial contact was pleasant. Morningside is clean and well kept. The communication has been good with the nurses, and they tried to find answers and get back to me about any questions or concerns I have about my loved one.



1 year ago

We chose Morningside in the West End because after interviewing 5 or 6, the staff here were ready to get the ball rolling. We did a virtual tour and they seemed more organized than the others as well. This facility is only 2 floors, so we felt it was a better fit for our loved one and not as big. The location also worked well with our family. The room sizes here are adequate for our loved ones needs. They have been pretty good with communication with us since not being able to go inside the facility. They have been very accommodating and have put us in touch with different military organizations to help subsidize the payments and wave some incoming fees. I would recommend them to others looking.



1 year ago

The whole facility and staff here are excellent! They take great care of my mom and are always available to answer any questions I have.



2 years ago

Only one word "AWESOME"!


2 years ago

My mother has been a resident of Morningside in The West End for a couple of years now. When we first started to tour communities our family was having a hard time knowing if this was the right move for our mom. We knew that she would not be happy to leave her home. Once we walked in Morningside and toured the community we know that we were doing right by mom. Their small family atmosphere is perfect!!!! She has made so many friends, she loves the food and all of the social activities. If you are looking for a community for a loved one you MUST see Morningside.

Mary Jane


2 years ago

My sister in law has been a resident for a year and we have been satisfied with the care she has been given. No one and no place is perfect but morningside comes close to it. A shout out to Barbara the receptionist who greets with enthusiasm and to Tyler Hollander the chef and his staff for putting on an 80th birthday celebration with gluten free pies and all that's needed to make the party perfect. Thank you to all who work hard to make my sister in law comfortable.



2 years ago

Very pleasant environment. Staff is friendly and always willing to help. Anne is awesome and good at what she does daily. She always follows with any issues that is addressed. I will recommend Morningside to anyone. Nancy.



2 years ago

I highly recommend Morningside West End. My mom was a resident for over a year and she loved it! I went often and I always felt welcome. The staff was very caring and went beyond what was expected. They had excellent communication with her hospice care givers. The administrators, Patrick, Rebecca, and Anne are very visible, willing to discuss any concerns, and caring. Her room was beautiful and kept very clean. Her laundry was exceptional. Mike, maintenance and housekeeping, does a great job with a big smile on his face. The cost was explained clearly by Rebecca and basically remained the same. I was very pleased with the care given my mom.She was treated with dignity and respect. Thank you Morningside West End!

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