The Reserve at Greenbrier

Reviews

Reviews - What People Are Saying

At The Reserve at Greenbrier in Chesapeake, VA, we love to showcase reviews and feedback, because you have the chance to hear from residents in their own words. Everyone’s experience is unique, but there’s so much we share, and so much that connects us. Here are just a few thoughts from our community:

5

Elizabeth

3 months ago

The first visit sold me. Art is beyond friendly & caring about residents. I live at 900 Acqua and this is an amazing change with accommodating benefits. It is wonderful how much they do to keep residents happy & activities that are done, supplied & planned for us. Angie has been most helpful and they all have treated us like we are close friends. The place is clean & has a wide variety. It is a resort lifestyle. The refreshments & fresh coffee are a plus daily. We have been welcomed to attend activities before we move in which has led us to make many friends. If you want to be happy & well treated for the rest of your life, you will move here!
5

Anonymous

3 months ago

Jennifer does an outstanding job. She is extremely helpful, friendly and courteous to all. Jennifer goes out of her way to be extra helpful to the residents who need special attention. I feel that the staff cares about all residents and our well being.
5

Patty

3 months ago

I recently had the opportunity to take a tour of The Reserve at Greenbrier, it was a very pleasant experience. Terri (Sales Counselor) was very knowledgeable and professional. She answered all of my questions and then some. The apartments are completely redone before a new resident moves in (carpet, painting, blinds, flooring, repair work) which makes the apartment look and smell brand new. The staff seemed very warm and friendly even the Maintenance Techs who greeted and welcomed me to the community. The foyer is very impressive lending itself to an atmosphere more like a high end hotel. The only thing lacking was in the apartment itself. The apartment was adequate and had everything I needed, however, in comparison to others that I had toured, it was in need of upgrading especially the kitchens. Otherwise, I would have given a 5 star rating.
5

Linda

3 months ago

We have been here almost 2 years and we love it here. When we first came to tour Terri (Sales Counselor) was very knowledgeable & professional. She was able to answer every question about the Reserves & the Community. She does her job extremely well!! The staff & maintenance are awesome!! We love all the activities, there are alot!!! (along with the morning pastries & coffee & afternoon popcorn & snacks) and seeing all new friends we have made. The apt.& buildings are nice & yes they could use some upgrading, since the rent increases are a bit much, but overall this is a great place to live!!
5

John

Arsement

3 months ago

I have been a resident of The Reserve at Greenbrier almost three years. It is actually fun to live in a community where we have great neighbors and a staff of unquestionable character who really care about the residents needs. The staff includes a wonderful, often described as delightful receptionist, an outstanding lifestyle director, a very knowledgeable sales agent, and a wonderful maintenance department. It is so very important to acknowledge our Executive Director, Susan Bixler. Ms Bixler’s leadership has resulted in many improvements at The Reserve. I believe she is a positive influence on her staff and is always willing to assist residents whenever possible. All employees make this a wonderful place to live.

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