Our Team

The Reserve at Greenbrier

Susan-edit.jpgSusan Bixler
Executive Director

Susan, a native of upstate New York, attended the State University of New York at Albany.  She relocated to Virginia in 1986 and held various marketing positions, including employment with Tidewater Psychiatric Center, Virginia Beach Psychiatric Hospital, and Bon Secours Health System. In 2008, Susan joined The Talbot on Granby as the Sales Director. In this role Susan was awarded “Sales Director of the Year “and earned Five Star Senior Living President’s Club recognition in years 2014, 2015 and 2016.  With a desire to move into a leadership role where she could enhance seniors’ lives, Susan moved to The Reserve at Greenbrier as the Executive Director in 2018.  On weekends and in her spare time she enjoys traveling and going to the theater.
 

Terry-edit.jpgTerri Brewer
Sales Associate

Terri joined the The Reserve at Greenbrier as the Sales Associate five years ago. Terri is originally from Boston Massachusetts and was raised in Maine since the age of 3 years old. Terri enjoys working with older adults and says that her job has taught her what a blessing it is to have both of her parents doing well and values the quality time she spends with them.  Terri earned the Five Star Senior Living President’s Club status in 2016.  In her time off, Terri enjoys gardening and spending time with her two children and 6 grandchildren. 
 

Jenny-edit.jpgJenny Webb
Lifestyle360 Director

Jenny Webb is the Lifestyle360 Director at The Reserve at Greenbrier, where residents often refer to her as “the hostess with the mostest”.  She started with the community as a receptionist in June of 2015 and was promoted to the role of Lifestyle360 Director in August of 2018. Jenny was also chosen to be the Brand Champion at the community to facilitate training team members on the Five Star values and how to provide excellent customer service. Before working for Five Star Senior Living at The Reserve, Jenny enjoyed teaching preschoolers and seeing them grow and learn. Now Jenny spends her time at work planning all the fun activities and events for the residents and says that they have become her second family. Jenny considers it a privilege to work with the residents and loves to bring a smile to their faces every day.”  
 

Whitney-edit.jpgWhitney Rothrock
Business Office Manager

Whitney Rothrock has been the Business Office Manager at The Reserve at Greenbrier since April of 2018. She enjoys working in the senior living industry and being a part of the Management Team.   Previously, Whitney worked for Amerigroup Health Insurance Company, as a Claims Support Specialist and an Intake Customer Service Coach, where she helped create and conduct an ongoing training program for all new hires and current team members within the Claims Department. Whitney also worked in her family’s music store in Chesapeake, VA. for eight years.  There she held several roles over time as the Learning Center Manager, Office Manager and Purchasing Agent. Whitney has taken learning experiences from all these previous positions and implemented them in her current role at The Reserve at Greenbrier.
 

Larry-edit.jpgLarry Liverman
Maintenance Director

Larry joined Maintenance Department at The Reserve at Greenbrier in 2017. Shortly thereafter, Larry was promoted to the Maintenance Director role in 2018.  Larry enjoys working in the senior living industry and getting to know the residents. Larry finds the day to day challenges of maintaining the community very rewarding.   Prior to joining Five Star Senior Living, Larry worked in maintenance for a department store chain. When Larry isn’t at work, he enjoys drone racing, running and working out.  Larry is also an avid guitar player.

 

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