Dominion Village at Chesapeake | Reviews

Reviews

Dominion Village at Chesapeake

5 4
5

1 month ago

As we've searched for an assisted living place for my aunt, Linda More has helped us with the process. She was amazing and is a fantastic ambassador for Dominion. She is the definition of a great customer service person: internally motivated to make sure every person she interacts with feels good at the end of the connection. You can’t teach this sort of thing – it’s either there or it’s not, and in Linda, this quality is there in spades. And, interestingly, I’m a qualitative researcher who has conducted many focus groups on the issue of good/poor customer service, so – beyond being a potential Dominion customer -- I know a lot about the challenges of providing stellar customer service. And so does Linda!

5

1 year ago

My mother has been a resident here for only a very short time so far; however, the staff, from the director to the nurses to maintenance, etc., have made the transition from home to assisted living an extremely smooth one. I can't think of one thing they could have done better. Mother is very happy so far and enjoys the cheerfulness and helpfulness of the staff immensely.

5

1 year ago

My mom has been a resident here for several years. She feels safe, enjoys the meals, and the staff is very kind to her. They are always helpful with my requests, so we are pleased.

5

1 year ago

"This is home to me." I love the daily activities and warmth of the people that care for the residents. We are a family in a charming living environment. Well balanced meals and excellent dining service. Staff is professional and kind.



Are you a resident of Dominion Village at Chesapeake or a family member of one? We'd love to hear your thoughts about the community!

Write a Review