How Five Star is responding to the COVID-19 virus
For us, you are everything. How you feel, how you spend your day, what makes you laugh, what you need, what you love to eat—we embrace all of it, because we are a community. We support one another and make the most of every single day, together.
John Higgins is a native of Norfolk, Virginia and a retired Air Force officer who has been a senior living executive for over 26 years. During that time he has managed independent and assisted living communities in Virginia, Maryland, New Jersey and New York as well as life care communities in Florida and Virginia. He has a BS in Business Administration from Old Dominion University and an MS in Business from the University of Northern Colorado. Mr. Higgins has been the executive director here at Five Star Premier Residences in Chevy Chase since 1998. John’s philosophy is to be proactive, personally involved with residents and staff, and to greet each day as an opportunity for both personal and professional improvement. John enjoys golf, cycling, exercise and time with his daughter, Sterling, who is in mortgage banking, and his son John, an IT professional who both live in Northern Virginia.
Jill has been working in Senior Living Marketing & Sales for the past 16 Years. Jill began her career with Manor Care and has worked for a few local and National Senior Living Providers here in the DC Metro Area. In her prior life, she worked in real estate and healthcare. Jill also served on the Board of Directors with the Grass Roots Organization for the Well-Being of Seniors (GROWS) for six years. A native Washingtonian, Jill is very connected in the Washington DC & Montgomery County Market, which makes her a great resource for families in need of senior services.. Jill is a graduate of University of Maryland with a Bachelor of Arts in Sociology with a concentration in Business. Her team is here to serve you and share Premier Residences of Chevy Chase 28 year history of service and hospitality in Senior Living. When Jill is not working she enjoys spending time with family, friends, and pets.
Susan Bick has been working in programming for seniors for over 30 years. Susan began working with seniors as Program Director for the Friendship Heights Village Center and began her employment with Five Star Premier Residences 28 years ago. Susan is a believer in Maslow’s Five Dimensions of Wellness and incorporates all of them into the monthly schedule of programs. A native Washingtonian, Susan is very familiar with all that Washington DC and the surrounding areas have to offer and makes them available to our residents. Susan Bick has a Bachelor of Science degree from the University of Maryland in Therapeutic Recreation and is a Five Star Customer Service Trainer. When Susan is not working you will find her enjoying time with her husband and 2 sons.
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Five Star offers options and excellence, with 260 senior living communities in 33 states.