Overlook Green | Reviews

Reviews

Overlook Green

5 6
5

2 months ago

Lynne Karg and Lorraine Shovak: Can't thank Dan, Michelle and Amy enough for helping me relocate my mother from a bad situation in another skilled nursing facility. Called on a weekend. Teresa gave me Dan's phone number and he got right back to me. I was touring other facilities and added this one to my list. My mother is at the highest level of care and I thought she had to stay in skilled nursing. However, Michelle assessed my mother and she was accepted at Overlook Green. Michelle did her assessment and got back to me right away. I had a lot of concerns regarding my mother's care. I appreciated the level of communication I had with Dan, Michelle and Amy. They were able to answer all my questions. I am impressed with the activities at Overlook Green they do a good job in keeping the residents engaged. They get my mother up every morning and keep her up while the skilled nursing facility kept her in bed the majority of the time. The food is much better and she has a private room. All my dealings with the staff so far have been positive. I am more relaxed now that she is living at Overlook Green.

5

1 year ago

Help is always so cordial and fine. Appreciate the time and care involved.

5

1 year ago

We are very pleased to have picked Overlook Green for our mother. Mom tells me all the time how nice the staff is and how nice they are to the other residents. She also really enjoys the meals. Mom enjoys the entertainment and she especially enjoys the sing-alongs.

5

1 year ago

I wanted to thank you from the bottom of my heart for the love and tenderness that you provided to my mom over the last few years at Overlook Green. You were like family to me. It brought me such comfort that others were caring for mom in my absence. Mom was so thankful to all of you, the nurses, aides and support staff for their kindness toward her. I have beautiful memories of all the special activities I got to share with my mom during her stay. Thank you for the yellow rose bush you sent in honor of my mom. We have it planted outside and it will be a cherished reminder of how special you all are to me and the beautiful life mom had. Mom's last days were very difficult for me but having you by my side gave me such comfort and peace. You are all angels and may God bless you all for everything!

5

1 year ago

We moved my grandmother in this past week and wanted to share what a positive experience it has been. From the moment we walked into the door, staff were approaching us to introduce themselves to my grandmother to let her know who they were and to welcome her. She has expressed several times that the building has a feeling of "community" and "kindness". She says she feels a part of this community. Aside from the good care she is receiving, she is making friends with other residents and keeping busy all throughout the day with a variety of activities.

5

1 year ago

The people there are kind and compassionate and always treat mom with dignity and respect. She told me she had no heat in her room and reported it to the front desk. They quickly replaced the unit in her room. After a few months and mom settled in, she requested a transfer to a different room due to the constant care her roommate required which was disrupting her sleep several times a night (mom is a very light sleeper). They assured her when a room became available, they would do their best to move her...2 weeks later a room became available and sure enough, they moved her in right away. This speaks volumes to me. I have visited all different times, day and night; she is always dressed, clean and happy! She is settling in well and isn't sleeping all the time like she did when she was living alone. Overlook Green has given me a safe, beautiful home for my mom and I can't thank the staff enough for this.



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