Summit Place of Mooresville

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What People Are Saying

At Summit Place of Mooresville in Mooresville, NC, we love to showcase reviews and feedback, because you have the chance to hear from residents in their own words. Everyone’s experience is unique, but there’s so much we share, and so much that connects us. Here are just a few thoughts from our community:

5

Anonymous

1 month ago

Hello to all of you,
I recently visited the Gardens of Bellaire for a tour of your Memory Care wing. Cherlaine was my "tour guide". She was beyond incredible. I can't say enough good things. I was welcomed, cared for and supported throughout my time there. She knew every resident that we walked past, she stopped, talked with everyone and introduced me. She showed me your model apartments and talked about the wonderful accommodations in each room. She introduced me to the nursing team which was awesome.
I toured another facility that same day and was underwhelmed. My tour guide was not as knowledgeable or comforting as Cherlaine. I didn't feel enveloped in compassion and love as I did with Cherlaine. While the place was nice I do not believe it held a candle to The Gardens.
My mom isn't quite ready to make a move, however I know that when she is ready we will be moving her to The Gardens. I want you to know that my decision was made because of Cherlaine.
It is rare these days to feel so taken care of and listened to, especially in such tough times.
You are blessed to have Cherlaine.
5

Pat

Barger

1 year ago

Things are looking much brighter as Mother slowly transitions to life at Summit Place. She is quick to tell me that everyone has been so kind to her and that help is readily accessible. She says the food is "pretty good". She is getting to know the new activities director Theresa Loth (a tough transition from the gal to whom she had so tightly bonded at Brookdale) and the uptick in activities is growing on her. Sip and Paint Saturday changed from "not interested, not going" to a good shared-experience for both of us. Different and fewer activities are the one thing that she has missed most since her move to Summit, but Teresa is very open to suggestions and she is committed to keeping brains active and challenged. I really appreciate the "professionalism with sincere warmth" that the staff family lives-by at Summit. It starts with a friendly greeting at the door and on the phone, an efficient inquiry, and a re-direct to the appropriate party or a follow-up and message taking that does get delivered... and it continues through the building!

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