HeartLands Assisted Living at Severna Park | Reviews - Hear from Our Residents

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Heartlands Assisted Living at Severna Park

Hear directly from Heartlands Assisted Living at Severna Park residents and their families. Read recent reviews and testimonials about what it’s really like living in a Five Star Senior Living community. If you like what you hear, consider scheduling a quick tour to see Heartlands for yourself.
 
4.9 17
5

2 months ago

On behalf of the Sinnott Family or (Team Sinnott, as we call ourselves), I wish  to extend our sincere Thank You! Thank You! Thank You! to EVERYONE at Heartlands who helped in putting together a fantastic surprise 60th  Wedding  Anniversary party for Tom and me!  What a fun evening we shared with family and friends.. Heartlands folks definitely included!  Could not have done it without the cooperation of the Staff and caregivers in Bridges. Thanks for the gorgeous flowers which added a huge splash of color for the event, and are brightening up my dining room at present. Colleen filled me in on all the planning details! I was amazed with the results! And God bless Tom, the handsome Groom , was in full swing with what was going on! Another " gift" for the occasion! He even took part in the singing of the chorus with everyone. The Chapel provided the perfect backdrop for Renewal of our Wedding Vows by Fr. Raff. Tom's comment about "The whole damn family's here", brought  the house down! Finishing touches of yummy cupcakes and  Sharon's picture taking sealed the deal;  we're in for more Mr. and Mrs. Tom Sinnott around Heartlands. We shall remember last night's events with thanksgiving and smiles and tears. Thanks to you all for being such an important part of our lives today.

5

11 months ago

We had to bring our Mom to Heartlands because she was no longer able to care for herself. It was a tough decision but once we spoke to Ann she made us feel much more comfortable. At first our Mom was on the assisted living side but as her condition worsened we had to have a new plan and thankfully Heartlands has a dementia ward called Bridges. With the help from Lisa we got her settled and moved in. We can't say enough good things about the cleanliness and how extremely kind and caring the staff has been. If you are trying to make a hard decision for a family member we truly feel this is the best place for them!

5

1 year ago

Heartlands at Severna Park is a wonderful community! My father receives excellent care from Mary Anne, Gregory Brianas, and the team. They’re so friendly, attentive, and compassionate. I will highly recommend this community.

5

1 year ago

I wanted to send a note of gratitude for you and your staff, particularly Craig. My mom has some days where she struggles with anxiety that takes her to a vulnerable place. I am not always my better self in supporting her in those times. As I walked in to Heartlands today, I thanked Craig for coming in the middle of the night last night to help out with making sure mom was ok. I sometimes feel the need to balance the situation, because I worry that good intending support staff may be incorrectly portrayed. In each of these cases, both you and Craig have brought a level head and sincere heart to the situation. As we spoke, something he said struck me as the best perspective for me.  He said, “well she obviously felt something”. He simply validated her without judgement. A good reminder to me. What a gem of a person Heartlands has in Craig. I just wanted to thank you for your support in caring for my mom, and also wanted to let you know how grateful we are for Craig’s support to all the folks at Heartlands.

5

1 year ago

My father was at Heartlands Severna Park, and from the time he entered the community he was treated like family. They paid close attention to his needs, but also his wants. They give that personal touch that many of their competition just can't do. I would not hesitate to recommend Heartlands to anyone I knew looking for a place for their parent. The place is great, from the Director to the care staff.

5

1 year ago

Great people, fun and homelike. Happy with our choice.



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