HeartLands Assisted Living at Severna Park | Reviews

Reviews

Heartlands Assisted Living at Severna Park

4.9 16
5

2 months ago

We had to bring our Mom to Heartlands because she was no longer able to care for herself. It was a tough decision but once we spoke to Ann she made us feel much more comfortable. At first our Mom was on the assisted living side but as her condition worsened we had to have a new plan and thankfully Heartlands has a dementia ward called Bridges. With the help from Lisa we got her settled and moved in. We can't say enough good things about the cleanliness and how extremely kind and caring the staff has been. If you are trying to make a hard decision for a family member we truly feel this is the best place for them!

5

3 months ago

Heartlands at Severna Park is a wonderful community! My father receives excellent care from Mary Anne, Gregory Brianas, and the team. They’re so friendly, attentive, and compassionate. I will highly recommend this community.

5

3 months ago

I wanted to send a note of gratitude for you and your staff, particularly Craig. My mom has some days where she struggles with anxiety that takes her to a vulnerable place. I am not always my better self in supporting her in those times. As I walked in to Heartlands today, I thanked Craig for coming in the middle of the night last night to help out with making sure mom was ok. I sometimes feel the need to balance the situation, because I worry that good intending support staff may be incorrectly portrayed. In each of these cases, both you and Craig have brought a level head and sincere heart to the situation. As we spoke, something he said struck me as the best perspective for me.  He said, “well she obviously felt something”. He simply validated her without judgement. A good reminder to me. What a gem of a person Heartlands has in Craig. I just wanted to thank you for your support in caring for my mom, and also wanted to let you know how grateful we are for Craig’s support to all the folks at Heartlands.

5

5 months ago

My father was at Heartlands Severna Park, and from the time he entered the community he was treated like family. They paid close attention to his needs, but also his wants. They give that personal touch that many of their competition just can't do. I would not hesitate to recommend Heartlands to anyone I knew looking for a place for their parent. The place is great, from the Director to the care staff.

5

5 months ago

Great people, fun and homelike. Happy with our choice.

5

9 months ago

My mom & dad lived at Heartlands for several years before passing. Lisa and Greg were very helpful getting them organized with moving in and staying in contact with us when necessary. My family is forever grateful to Lisa and nurse Maryann when first my dad them 9 months later my mom passed. They were in their mid 90's and were married for 73 years. Heartlands made it possible for them to be together and get the assistance they needed. I can't recommend them enough. If you are faced with finding a home for a parent as we were they will take a lot of the pressure off you and deliver what they need. That frees you to visit loved ones and not be consumed with stress dealing with daily life chores. No matter where you may look, you won't find a staff better than Lisa, Greg, the nurses, and Ann.



Are you a resident of HeartLands Assisted Living at Severna Park or a family member of one? We'd love to hear your thoughts about the community!

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