HeartLands Assisted Living at Severna Park | Reviews

Reviews

Heartlands Assisted Living at Severna Park

4.9 13
5

1 month ago

My father was at Heartlands Severna Park, and from the time he entered the community he was treated like family. They paid close attention to his needs, but also his wants. They give that personal touch that many of their competition just can't do. I would not hesitate to recommend Heartlands to anyone I knew looking for a place for their parent. The place is great, from the Director to the care staff.

5

2 months ago

Great people, fun and homelike. Happy with our choice.

5

5 months ago

My mom & dad lived at Heartlands for several years before passing. Lisa and Greg were very helpful getting them organized with moving in and staying in contact with us when necessary. My family is forever grateful to Lisa and nurse Maryann when first my dad them 9 months later my mom passed. They were in their mid 90's and were married for 73 years. Heartlands made it possible for them to be together and get the assistance they needed. I can't recommend them enough. If you are faced with finding a home for a parent as we were they will take a lot of the pressure off you and deliver what they need. That frees you to visit loved ones and not be consumed with stress dealing with daily life chores. No matter where you may look, you won't find a staff better than Lisa, Greg, the nurses, and Ann.

5

6 months ago

I'm a semi-retired R.N. who provides companionship services to residents of various assisted living facilities & private homes. I've been working with a resident of Heartlands for two years. It is one of the nicest facilities I visit ! All of the staff from the Director to the concierges to the housekeepers are kind & caring. I have never been turned down when I've asked for something from a staff member. Each has responded to me with a real interest in helping me. I've eaten in the dining room many times and enjoyed the food nicely presented & tasty. At "special" dinners like luau or Italian night the festivities are wonderful, and again the staff work very hard to make sure each resident is enjoying himself. I feel that, if I had a family member who needed Assisted Living, I would definitely consider Heartlands.

5

10 months ago

We are forever grateful for the outstanding care our Mother has received over the past 10 years. Kindness, compassion, and great care are continually demonstrated by the staff at every level. We salute Lisa and her team for making us feel like family.

5

12 months ago

My father has been a resident for 8 years at Heartlands and absolutely loves it. He loves the food and activities as he always remembers to say, "great service." My family feels extremely fortunate to have our father is this wonderful environment. The staff hasn't changed since my father has been here and that tells me everything. The executive director Lisa Leppado truly cares and is always available. Heartlands is the best!



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