Reviews

Heartlands Senior Living Village at Ellicott City

Hear directly from Heartlands Senior Living at Ellicott City residents and their families. Read recent reviews and testimonials about what it’s really like living in a Five Star Senior Living community. If you like what you hear, consider scheduling a quick tour to see Heartlands for yourself.
 
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5

5 months ago

I really want to thank Heartlands and the staff for my mother’s wonderful stay.  The Bartholet’s love Heartlands.  It is such a family atmosphere, and the care is so awesome.  As Karen and I were moving my mother’s possessions over the past couple of days, time and time again a staff member stopped us and asked about my mother.  There were also endearing comments about how much everyone missed the noise.  It absolutely warmed our heart to hear such nice words. Too many names to list them all, but those that will remain in my memory forever include Caroline (Mary), Simba, Soma, Grace, and Kristen.  Of course, your AL front office dream team of Bonnie, Amy, and Kieonna are a formidable force of nature, always ready to answer the call of whatever is thrown their way, and with such a grace for those difficult situations.  The advice I received from that office was always spot on. We were disappointed to have to move my mother, but that’s life, and we appreciate that she’s in a place that is better suited for the type of care she has progressed into.  That takes nothing away from the past 12 months, which were just perfect. We will miss Heartlands! Thank you.

5

10 months ago

My mom has been living at Heartlands for about 4 months now. She had to leave her home of 50 years which was very stressful. My mom was welcomed to Heartlands with open arms. Everyone helped her transition to a safe environment. The caregivers treat my mom with love and respect. She is helped when needed but also given room to be herself and maintain as much independence as possible. My mom has found new friends and is enjoying activities and social clubs. We feel so lucky to have our mom living in such a loving and safe environment.



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