Our Staff

HeartLands Senior Living Village at Ellicott City

Clinton-edit.jpgClinton Thomas 
Executive Director

Clinton has been devoted to working with the aging population for over 16 years. Beginning his career as a Community Chef, Clinton used his passion for food and dining as a pathway into resident’s and family’s hearts. Later working to become a Regional Dining Director, he earned the opportunity to work with some of the top leaders within the industry. Clinton has served as an Executive Director for over seven years. He is known for his charismatic demeanor, and his open door policy. Clinton enjoys getting to know each resident, and understating their needs. The residents are always his first priority. When he isn’t working Clinton really enjoys adventure and nature. He spends time hiking, skiing, canoeing, and with his family. 

Debbie-edit.jpgDebbie Davis 
Assistant Executive Director (Independent Living Director) 

Debbie has worked with Heartlands of Ellicott City proudly for over 25 years. Along with being the community’s Assistant Executive Director, she oversees the housekeeping and security teams. Her main priority is the satisfaction and overall well-being of our Independent Living residents. Debbie is multifaceted and contributes a lot to the community from teaching employee in-services, to making Heartlands look festive for each and every season and holiday. Debbie handles it ALL, while still managing daily administrative duties. Everyone is like family to her. Most of all, Debbie enjoys the residents and through bonds that she has built with them, she learns something new every day! In her free time she loves spending time with family, especially her grand-daughter.

Theresa-edit.jpgTheresa Connor 
Assistant Executive Director (Assisted Living Director) 

Theresa has recently joined the Ellicott City Team with over 20 years of experience in the world of nursing. She first received an A.A. degree from Howard County Community college. Theresa then attended Towson University where she earned a B.A. in Nursing, followed by a Masters in Nursing. Theresa’s forte has been in clinical administration within the senior living industry. Her focus at Ellicott City is in Assisted Living area of the community with the assisted living staff members, our residents and their families. Theresa leads with a heart of compassion and empathy for all. In her free time Theresa enjoys amateur golfing. She is a wife and a mother of four children; two of whom are currently serving in the U.S. Armed Forces. 

Kyla-edit.jpgKyla Prout 
Sales Counselor

Kyla is new to Heartlands of Ellicott City, starting here in July 2019.  Kyla’s love and respect for seniors was passed onto her from her mother who has worked as a private duty aid for over 25 years. Although she grew up “working” with her mom any chance she got, her career in the senior industry officially began four years ago.  Kyla enjoys meeting with, and being able to assist families to find a new home for a loved one in need. She truly believes that every senior deserves to receive a high quality of living as they are aging. Kyla uses her knowledge of the senior industry to educate families.  Her goal is to help every family she encounters. Kyla spends her time away from work with family, friends, her husband and raising their two beautiful boys.   

Lisa-edit.jpgLisa Sorna 
Sales Counselor 

Lisa began her career working in senior living ten years ago. Her career started in Frederick County with a home care agency where she discovered her love for seniors. Lisa grew up in Olney, MD, and for college attended the University of Maryland College Park. Lisa joined the Heartlands of Ellicott in July 2019, and with her industry expertise, she was able to hit the ground running. Lisa’s commitment to continuously learning the senior population and their needs makes her a great resource for our residents and families. When Lisa is not working she enjoys spending time with family, friends, and pets.

LisaH-edit.jpgLisa Hines 
Move-In Coordinator

Lisa joined the Heartlands Team in May of 2018 as the Concierge and was presented the “Shining Star Award” approximately five months later. In June of 2019, she was promoted to the Sales & Marketing Department becoming the new Move -In Coordinator. Lisa graciously works with new incoming residents and family members making the move in process a smooth and easy transition. She enjoys her role and looks forward to all opportunities in the future. Lisa’s mission is the Five Star Mission… to honor and enrich the journey of life, one experience at a time.

Rachel-edit.jpgRachel Epple 
Director of Lifestyle360/Activities

Rachel joined the Five Star team in August of 2017.  She received her Bachelor’s Degree in Gerontology from Towson University and has worked in the senior population for over 11 years.  Previously, she worked on a Dementia Research Study with Johns Hopkins.  Each day Rachel strives to create a vibrant environment full of programs that focus on empowering residents to live their best life.  When Rachel is away from the community, she enjoys gardening and spending time with her family.

Katie-edit.jpgKatie Morros 
Lead Food and Beverage Director

Katie began her career with Five Star in the state of New Jersey in 2007. Her love for the culinary world began when she was just four years old cooking with her father in the kitchen. Being only the second generation of Americans in her family, Katie’s cooking style comes from her Greek and Sicilian roots. Katie’s family is rooted in the restaurant industry of New York City. Her flare for creativity and high standards in hospitality comes from her mother, who planned high end parties while they lived in New Jersey. Katie double majored in culinary arts and hospitality management. She later furthered her education by studying to become a Sommelier. She has apprenticed under several chefs and worked in restaurants in New Jersey and Texas prior to her career with Five Star. Katie’s Motto is “if I can brighten someone’s day or change a residents mood with a dish I have created then I have done my job; a fantastic meal equals a fantastic day.” She believes that cooking should be something that one does from their heart. Katie’s 12 year career with Five Star has earned her a new title as Regional Food and Beverage Director for Maryland. 

Marcus-edit.jpgMarcus Crenshaw
Executive Chef

Marcus is a graduate from Johnson & Wales in Rhode Island, has his Associate’s Degree in culinary arts and is currently pursuing his bachelor’s degree in culinary nutrition. Marcus chose to pursue a career in Culinary Arts and Nutrition due to memories of his parents in the kitchen together, cooking and smiling and always ties food to happiness. He quickly realized that food doesn’t just fill people’s stomachs, it fills their souls. Marcus has traveled to many places to hone is skills, cooking for the Big 12 Championship in San Antonio, Texas, interning at celebrity Chef Michelle Bernstein’s Spanish tapas “Sra Martinez”, and cooked at “Sophia’s Touch” in Providence, RI.  Not neglecting his roots, Marcus has worked in the kitchens of our Hilton Downtown, M&T Stadium and Oriole Park at Camden Yards. Additionally, he consults and ran the culinary operation of a startup restaurant, “Grind & Wine”, here in Randallstown.  Marcus’ motto is 1 open mind + 1 healthy heart = 2 be at peace within.

Joy-edit.jpgJoy Hackley 
Director of Resident Care

Joy began her career as a nurse over 24 years ago. Originally a native of Turkey, Joy moved to Maryland with her family as a teenager. Growing up in Hagerstown, MD, Joy attended Hagerstown Junior College, where she earned her Associates degree in Nursing.  She continued her education at York College of Pennsylvania where she earned a Bachelor’s degree in Nursing. Since then, Joy has been practicing nursing in a variety of settings including Psychiatric Nursing, and Case Management. Joy is excited to bring her clinical knowledge and expertise to the Heartlands of Ellicott City team. Her goal is to ensure the continued development and training of the clinical team-to ensure quality of care to all residents and to ensure family members receive quality Five Star service they deserve. She enjoys bringing satisfaction to family members knowing their loved ones health and happiness continues to thrive. In her spare time Joy enjoys quality time with her son, two dogs, and Siamese cat.  

Kieonna-edit.jpgKieonna Harris 
Assistant Director of Resident Care

Kieonna proudly holds the title of our Assistant Director of Resident Care. She began her career working in the senior living industry as a geriatric nursing assistant, a position that she held for six years.  From that experience, Kieonna desired to be more involved in designing the plan of care for her residents. She later decided to further her education by becoming a nurse. Kieonna has been a nurse with our community for over ten years, and has been devoted to the well-being of every resident that lives here with us at Heartlands. Kieonna believes that the elderly are one of life’s greatest treasures. “Caring for our seniors is perhaps the greatest responsibility we have. Those who walked before us have given so much and made possible the life we all enjoy.”-John Hoeven. This is a quote that she works to exemplify daily.

Sharon-edit.jpgSharon Lenoir 
Business Office Manager 

Sharon is our community Business office Manager, and has been a valuable part of the Heartlands team for the past 19 years.  She serves all of our employees as head of Human Resources as well as overseeing all of the resident billing and accounting functions. Sharon has a Computer Specialist Certificate, Associate Arts Degree in Computer Information Systems. She also has been a member of the Society for Human Resource Management since 1996.  Sharon has a strong commitment to our community and strives to provide every day to support our employees as well as our residents.  Her professionalism in the office is her “hallmark”, and her warm demeanor with our residents contributes to the family like atmosphere we are so proud of at Heartlands. Sharon’s personal time is spent with her family; a mother who has recently relocated from Florida, two children and grandchildren.

Mark-edit.jpgMark Boring 
Maintenance Director

Mark began his career at Heartlands in 2000 as the Landscape Supervisor, and was later promoted to the position as the Community Director of Maintenance and Grounds. Mark was attending school for Horticulture and looked forward to the challenge of managing the grounds of our 48-acre campus.  Mark has also broadened his education by earning his A.A. Degree in HVAC from CCBC.  Mark is actively involved with other managers and residents on projects both indoors and outdoors that improve the experience for residents and employees living and working at the community. Mark enjoys working with the residents on gardening projects and other outdoors activities.  Mark is an active member of the International Facility Managers Association (IFMA), and the Chesapeake Society of Healthcare Engineers (CASHE).

Criag-(1).jpgFinn Craig
Community Guest Dog

Finn was born in January 2017 and came to HeartLands at Ellicott City in March of the same year when he was 3 months old. He spends much of his day in the Business Office greeting residents and employees when they stop in. He is always happy to accept dog treats from our residents who have come to travel with treats handy in case they bump into Finn during their day. You can also find Finn in the resident common areas from time to time where he will stop and visit with anyone who may want to chat with him. Finn is a mixed breed Jack Russell Terrier and Chihuahua.