Reviews

Five Star Premier Residences of Chevy Chase

Hear directly from Five Star Premier Residences of Chevy Chase residents and their families. Read recent reviews and testimonials about what it’s really like living in a Five Star Senior Living community. If you like what you hear, consider scheduling a quick tour to see Premier Residences of Chevy Chase for yourself.
 
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5

1 month ago

I can't say enough about the level of care my mother received over many years at Five Star Premier in Chevy Chase. She experienced the independent living for a few years and made the effortless transition to assisted living for almost 5 years. The nurses, management and staff were so kind, consistent and truly caring. They are all considered family to us at this point and my gratitude is endless. I never left the building feeling any angst or worry as I knew she was in expert hands. The facility is lovely and spacious without being overwhelming and again, the staff has low turnover so they get to know and love the residents. A treasure...

5

1 year ago

I just wanted to take a minute to extend my heartfelt thanks for the outstanding support to the community by Susan Bick. I was seriously at a loss for words after the first "Inter-generational Conversations" event that Susan so expertly coordinated. Your residents represent a national treasure trove of memories and advice, and to see the students of Bethesda-Chevy Chase high school interact with them is moving and exciting. NONE of this would be happening without Susan Bick. I just have to let you know how much she is helping us, and enriching young lives with ideas and support.

5

1 year ago

On behalf of Residents' Council, I wish to thank you and all the members of your staff who assisted in making the 2018 Staff Appreciation Fund Drive a success.  As  you are already aware , $174,920 was distributed to 125 non-management employees who serve the residents of Five Star Senior Living each day of the year. Worthy of particular note is the work done for the Fund Drive by Karen Bailey and Marcella Davis who manage our bank account, develop the data base for payments, prepare the checks for signature and who must now monitor bank statements to insure that all payments have cleared.  In providing their services, Ms Bailey and Ms Davis have been both courteous and helpful in responding to my questions and requests for help.

5

1 year ago

Youssouph is an excellent employee. He’s so attentive. He gets so many stars from me for going over and above the call of duty for all the residents here. He’s an unbelievable person and he made my stay there wonderful. I felt sorry to leave because of him.

5

1 year ago

Jill Berkman has been incredibly helpful, supportive, and patient throughout the “shopping” and transition process. It began with our first visit. I live in Chicago and she always magically arranged her schedule to be available when I was in town, even when our timing was tight due to other appointments. All of our site visits included rest and nutrition breaks for my mom and plenty of time for questions and chats with current residents. It was amazing to see how many of them Jill knew by name even though her tenure at  Five Star had been relatively short at that time. Jill was kind enough to take and send pictures of multiple units to help us make the right choice for my mom. Her assistance did not end when we signed the lease. She was instrumental in helping me organize the move, which I had to manage from afar, and a myriad of other logistics. It was a pleasure working with Jill. You are fortunate to have her on your team!

5

1 year ago

My father lived at Five Star for three years. He decided he wanted a set up different than the nice enough apartment he had in Friendship Heights where he had lived for ten years, after the death of his wife and the sale of his Bethesda house. It was lonely and he sought to get out of cooking! Once he moved into Five Star, he loved the fact he could be solo in his apartment doing his favorite activities there, like computer work and watching Netflix, but had volunteering in the library, poetry and short story writing groups, and joined chorus with it's seasonal presentations. He even grew to lead a meditation class! He felt surrounded by smart, mentally alert people with which to form friendships. He loved that residents dressed for dinner, and really loved the food, and the kind, goodhearted wait staff and management. He swam, used the gym, worked with the physical therapist when needed. He took advantage of the car for hire after he gave up his own car last fall. All in all, Paul Drummer was living in the nicest way possible in his nineties, and could have arranged to have an aide as well. He was a upbeat kind of guy and often commented on how lucky he felt to be there. His three kids, living far away in NY, TX and CA were all confident he was happy in a great set up and are grateful for Five Star for being there for our Dad! Thank you Five Star!



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