Meet Our Team

Five Star Premier Residences of Chevy Chase

Higgins-edit.jpgJohn Higgins
Executive Director

John Higgins is a native of Norfolk, Virginia and a retired Air Force officer who has been a senior living executive for over 26 years. During that time he has managed independent and assisted living communities in Virginia, Maryland, New Jersey and New York as well as life care communities in Florida and Virginia.  He has a BS in Business Administration from Old Dominion University and an MS in Business from the University of Northern Colorado. Mr. Higgins has been the executive director here at Five Star Premier Residences in Chevy Chase since 1998. John’s philosophy is to be proactive, personally involved with residents and staff, and to greet each day as an opportunity for both personal and professional improvement. John enjoys golf, cycling, exercise and time with his daughter, Sterling, who is in mortgage banking, and his son John, an IT professional who both live in Northern Virginia.

Berkman-edit.jpgJill Berkman
Director of Sales

Jill has been working in Senior Living Marketing & Sales for the past 16 Years.  Jill began her career with Manor Care and has worked for a few local and National  Senior Living Providers here in the DC Metro Area. In her prior life, she worked in real estate and healthcare.  Jill also served on the Board of Directors with the Grass Roots Organization for the Well-Being of Seniors (GROWS) for six years.  A native Washingtonian, Jill is very connected in the Washington DC & Montgomery County Market, which makes her a great resource for families in need of senior services..  Jill is a graduate of University of Maryland with a Bachelor of Arts in Sociology with a concentration in Business.  Her team is here to serve you and share Premier Residences of Chevy Chase 28 year history of service and hospitality in Senior Living. When Jill is not working she enjoys spending time with family, friends, and pets.

Bick-edit.jpgSusan Bick
Lifestyle Director

Susan Bick has been working in programming for seniors for over 30 years. Susan began working with seniors as Program Director for the Friendship Heights Village Center and began her employment with Five Star Premier Residences 28 years ago. Susan is a believer in Maslow’s Five Dimensions of Wellness and incorporates all of them into the monthly schedule of programs. A native Washingtonian, Susan is very familiar with all that Washington DC and the surrounding areas have to offer and makes them available to our residents. Susan Bick has a Bachelor of Science degree from the University of Maryland in Therapeutic Recreation and is a Five Star Customer Service Trainer. When Susan is not working you will find her enjoying time with her husband and 2 sons. 

Williams-edit.jpgBrandon Williams
Executive Chef

After attending Stratford University and receiving a degree in Culinary Arts, Chef Brandon Williams started his culinary career – a career he knew he was destined for from the early age of 13. After graduation, Chef Brandon went to work at some amazing restaurants and a hotel including Marriott, but it was his next position that changed his life. He began working as a Sous Chef at Jaleo restaurant, a tapas bar in Bethesda, MD, under the guidance of world-renowned chef Jose Andres of Spain. After 5 years with Chef Andres, Chef Brandon was inspired to venture out on his own. After running restaurant kitchens, catering companies, and holding various Executive Chef positions, Chef Brandon joined the Five Star family at Premier Residences of Chevy Chase. In July 2009, he started here as the Sous Chef; 2 years later was promoted to Executive Chef, and he was even selected as an Elite 8 Chef within the company. Over the last 9 years, he has been able to train chefs new to Five Star, and he has developed some great relationships with both staff and residents, reminding him of the days he used to cook for his friends and neighbors. Brandon lives with his wife and two children in Gaithersburg, MD, in his spare time he enjoys cooking with and teaching his kids about the culinary arts.

Long-edit.jpgChris Long
Director of Dining Services

Chris Long has been our Director of Dining Services since January 2011.  He has worked in the hospitality field for over 30 years holding positions at corporate hotels, private clubs, private restaurants and Five Star Senior living. Chris earned his culinary degree in professional cooking and baking from Baltimore International College and earned a Bachelor’s degree in Business Administration with a minor in Marketing from University of Baltimore.  Chris leads our largest service team to provide dining service to our residents in our Main Dining Room, Assisted Living Center as well as room service.  He also plans and coordinates catering of special and family events for our residents here at Chevy Chase.  He currently resides in Olney, MD with his wife and two daughters.  Chris is actively involved in youth sports with his daughters as a coach and mentor.  When he’s not here he enjoys traveling, playing golf and spending time with his family.

Gibson-edit.jpgAngela Gibson Cheshier, MSW
Resident Services Director, IL

Angela Gibson-Cheshier has been our Resident Services Director since September 2007.   She has a BS in Social Work from Bowie State University and a Masters in Social Work with a concentration in geriatric/gerontology from  Howard University.  Angela has worked in the field of geriatrics for over 20 years in direct services as well as administration in hospitals, nursing homes, assisted living and independent living communities. Angela is also responsible for our front desk services staff which is the focal point for first impressions and communications within the community. She and her team help residents acclimate to their new living environment and work with our residents and their families to assist them in accessing additional services if needed.   In her spare time, Angela enjoys word games, string beading and spending time with her 3 grandchildren. 

Dukuly-edit.jpgRuth Dukuly
Director of Resident Care

Ruth M. Dukuly has been the Director of Resident Care here at Five Star Residences of Chevy Chase since May 2007.  Ruth is a Registered Nurse and has a Bachelor of Science Degree in Nursing from Cuttington University College; Suacoco, Liberia. Ruth is also certified as a Case Manager and a Delegating Nurse.  Her experience includes working as a skilled nurse for ten years as well as over 20 years in Assisted Living programs in both Washington DC and Maryland.  As Director of Resident Care, Ruth leads our dedicated nursing staff in providing excellent care to our residents and offers quality support to our residents, their families and our staff.  Ruth emphasizes to her team the importance of being compassionate, efficient, and dedicated and being great listeners which leads to effective problem-solving.  Ruth recently became a proud grandmother to her 2 month old grandson.  She visits her daughter and son in- law every other week in New Jersey.

Karen Bailey

Business Office Manager

Karen Bailey has been our Business Office Manager since 1999.  She has her BS in Accounting from Florida International University. She originally started out with Five Star in 1996 in South Florida, and then in 1999, she relocated to Chevy Chase and joined our team here.  She has over 20 years of financial experience in the senior living industry.  Karen maintains our financial systems and supports team members in making sound financial decisions in the best interest of our residents and our business. Karen enjoys travelling when away from the community. 

McNeil-edit.jpgBrian McNeil
Human Resources Manager

Brian McNeil is originally from Gaithersburg, Maryland and is a veteran of twenty years in the US Air Force.  Mr. McNeil earned his Masters of Human Relations from the University of Oklahoma in 2014.  As our Human Resources Manager since June of 2015, Brian is primarily responsible for employee recruitment and training as well as benefits administration for our service team of over 135 employees. Outside of work Brian enjoys time with his family as well as local and international travel.

McClaine-edit.jpgAudrey McClain
Director of Housekeeping & Laundry

Audrey McClain has been our Director of Housekeeping since May 1993.  She has worked in the hospitality industry for over 30 years in different capacities and has been a member of the International Executive Housekeepers Association since 2004. Audrey’s past experience of working in the hotel industry, including Hyatt hotels, helps her to bring a different style of housekeeping to our business of senior living. Under Audrey, “FIRST IMPRESSION” is the motto for our housekeeping department.  She is responsible for our full service laundry, resident apartment housekeeping as well as the cleanliness and sanitation of all of our public areas. Audrey leads her team of 20 dedicated team members to maintain a clean, sanitary and crisp environment for our residents and visitors. Audrey spends her personal time with her family at home and abroad and with her pet Boxer dog Sammy.

Faison-edit.jpgRichard Faison
Director of Maintenance

Richard Faison has been the Director of Maintenance here at Five Star Premier Residences of Chevy Chase since 1998.  He first started here in 1991, the year after we opened.  Richard comes to us with a background of working in Hyatt Hotels and at Newport News Shipbuilding where he took part in aircraft carrier construction.  He leads our maintenance team of seven technicians who provide first class service seven days a week to our residents.  In his spare time he likes to restore classic cars and is also interested in real estate investment opportunities.