HeartFields Assisted Living at Bowie | Reviews - Hear from Our Residents

Reviews

HeartFields Assisted Living At Bowie

Hear directly from HeartFields Assisted Living at Bowie residents and their families. Read recent reviews and testimonials about what it’s really like living in a Five Star Senior Living community. If you like what you hear, consider scheduling a quick tour to see HeartFields for yourself.
 
4.9 18
5

4 months ago

Over the past two months, we have learned so much of how each of our elderly parents adjust/adapt to the changes that are involved with a move to assisted living. Nicola Hall (Marketing Counselor) was of great assistance with Mom touring HeartFields, helping us in the completion of the many forms required as well as the coordination of Mom's move - all within 30 days. Throughout the next month, the staff (nurses, receptionists and caregivers) as well as Cheryl Roberts (Executive Director), Michelle Pierson (Business Office Manager), and Calvin Green (Food Service Director) have been extremely helpful and patient guiding us through the process and assisting us with helping Mom adjust to a new environment. HeartFields Assisted Living at Bowie is an excellent home for our Mom. It's small size on one level has especially assisted our Mom adjusting to her new home.

5

4 months ago

The staff here are very professional. Nicola Hall was patient and understanding with us in getting my mother from Virginia to Maryland in this nursing home. My mother was in a Virginia nursing home that was not professional, and the facilities was not good. My mother has dementia and is very difficultly to work with. The nurses and staff here are very professional and trained to handle any patients. My mother was in Virginia by herself and did not want to leave her state or home. This is hard on my mother and me because I had a stroke too. So Nicola Hall made it much easier for me to get her here at Heartfields Assisted Living in Bowie. I would like to thank her and all the staffs and nurses here. God Bless You all Sincerely Yours, Betty Blanks

5

8 months ago

My aunt loves it here! I think she wonders why she didn't move in sooner. We looked at a number of places. This was the first. We returned to it because of the courtesy of the staff, the cleanliness, the warm and friendly feeling from everyone there, and especially because of the great and very-much-appreciated help from Nicola Hall. Nicola has a different title, but I am going to call her tour guide, admissions counselor, and a very knowledgeable and extremely helpful resource. ---Not long after we toured Heartfields at Bowie, the time to move my aunt out of interim care was moved up sooner than we thought. My mother and I travel from out of town to coordinate things for my aunt. We have a very short time window while we are there. Nicola responded to our many emails in a timely manner and expedited the admission process. Knowing that we 2 little ladies from out of town were trying to coordinate things in a very short amount of time, Nicola went above and beyond to help make my aunt's move-in much smoother. She arranged for us to have a meal at an off-time of the day (and the food was wonderful!) ---Thanks to the chef for making time for us, too! ---I want to also recognize Mike who is in charge of maintenance. On move-in day, he asked what we needed, gave us info and helpful tips, and went out of his way to make sure we - and especially my aunt - were happy.

5

8 months ago

My father has been at Heartfield's at Bowie for 3 years now and I have been VERY pleased with the care and assistance he receives. Everyone from the caregivers, nurses, administrators and other family members make this next step in his life easier to accept. All of the staff is very approachable and caring and will listen to any issues you may have. I have peach of mind knowing Dad is safe and where he needs to be.

5

9 months ago

We had been looking for a residential placement for my Mom with many dead ends and disappointments until we came to see Heartfields in Bowie. Nicola Hall the admission administrator did an excellent job of describing the many benefits and services offered. She gave us a thorough tour where we were able to observe first hand interaction between staff and residents. She arranged for us to sample a meal and talk with the chef. Due to her personal touch and trust worthy approach we chose Heartfields for my mother. We are looking forward to having our mom nearby and I know she will be safe, comfortable and happy.

5

1 year ago

My family was very appreciative of Nicola Hall's tour of Heartfields. It was informative (I was shown several rooms to observe their layout, walked around the entire facility, levels of care were explained, etc) and friendly, and I greatly appreciated it.



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