The Gables at Winchester | Reviews

Reviews

The Gables at Winchester

5 10
5

5 days ago

We are so lucky to have Charlene Borthwick as the Executive Director of The Gables. She is so warm, friendly, and compassionate. She goes above and beyond to make sure we’re happy and our needs are met. The other day, I witnessed her serving meals to the residents in the dining room.  She always has a smile on her face. Charlene is truly a gem and an asset to Five Star!

5

1 week ago

My mom has been here since early October. While searching for a place, prior to her moving to the area, I visited about 13 residences, and my instincts kept pointing back to Gables, based mostly on the staff that I had interacted with. Everyone appeared to be far more engaged than anywhere else I visited. And, the 'anytime' dining was a great feature that nobody else offered. Still, I was nervous that it seemed too good to be true. So, 2 months later, every time I visit (several times a week), and every time I speak to my Mom, I know that we made the right decision. The staff obviously care for the residents and have their best interests at heart. Sure, like anywhere else, there are imperfections...but if you're looking for perfection...good luck wherever. Those imperfections are petty and trivial as related to the actual quality of life at Gables. I know that I feel totally comfortable with my Mom living here, and she loves the staff, the facility, and the overall feel. It's home. I can't recommend Gables highly enough. To the staff, if you read this...THANK YOU and you're appreciated A LOT! Cory

5

2 months ago

The Gables at Winchester went above and beyond to provide a wonderful experience for my family. My mother-in-law was a resident here. We looked at 4-5 properties, but finally chose this one. The staff was friendly, the food was good, and there was a physical therapy room where she could receive her much needed PT. Everyone on staff was always kind and attentive, especially toward my mother-in-law; they went out of their way to ensure that she was comfortable and enjoying her time there. Unfortunately, she had some health issues and passed away earlier than expected. The staff members, including the administration, were amazing and supportive of our entire family. They treated my family with respect, and were very good to us during such a difficult time. We more than appreciate the attentiveness that the Gables' staff provided. Their commitment to their clients (whom they treated like family), and the care taken to provide such a consistently positive experience was remarkable. Thank you! Linsey P

5

1 year ago

Yes, it has indeed been a Five Star experience since even before our mother moved to the Gables! We were treated to kind, professional, and attentive interactions from every member of the staff from a first phone call to explore availability to earlier this week regarding a call with a concern. In every aspect, The Gables is outstanding. My siblings and I enjoy talking to every staff member, from Lisa (Transition) to Kristen (Wellness and Occupational Therapy), to Laraine and Deborah (Activities) and everyone else. The setting is beautiful and well-maintained, and our mother's apartment could not be nicer. We feel welcomed as visitors, and she feels safe, happy, encouraged, and that she made an excellent decision. And we agree!

5

1 year ago

Our new Program Services Director, Deborah is doing a great job! There’s improvement in the activities and events, thanks to Deborah. We are very happy to have her as our Activities Director.

5

1 year ago

I looked at 10 different assisted living facilities for my Mom before I decided on the Gables, and she and I could not be happier with our choice. She's lived there a year now, loves it and is really happy. The staff go above and beyond and really look out for her. She has made great friends and really loves all the activities.



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