Reviews

The Neighborhood of Somerset

Hear directly from The Neighborhood of Somerset residents and their families. Read recent reviews and testimonials about what it’s really like living in a Five Star Senior Living community. If you like what you hear, consider scheduling a quick tour to see The Neighborhood of Somerset for yourself.
 
5 16
5

1 month ago

My precious father, who will be ninety-three next week, has lived in assisted living at The Neighborhood of Somerset for five months. Initially, I was very worried that he would be unhappy and fail to adjust. Sharon Reynolds and the entire staff at the facility have rallied to make my dad feel welcome and comfortable. Close attention to details, such as compatible dining companions and affectionate communication with all staff, has made his adjustment successful and allowed me a much appreciated sigh of relief. I am thrilled that I need to plan my visits around my dad's schedule. He is often busy with activities which greatly help to keep him active and alert. When I visit, I hope that I am expressing my sincere appreciation to The Neighborhood staff.

5

2 months ago

Following the death of my father on Christmas Day 2017, it was obvious that my mother did not need to live alone. As an only child with a full time job and high school aged child, it was not possible for me to provide the support she needed. Sharon and her staff at the Neighborhood have been such a blessing! My mother moved in a few months after my father passed and she has settled in nicely! The staff help with her care without curtailing her independence. She is happy and active! We love the Neighborhood!!

5

8 months ago

I want to commend Sharon and her staff for such a wonderfully run facility. We moved our friends from Texas to Somerset 4 months ago and have been so impressed with the care received. Sharon and her staff make each resident feel so special. Each service that a resident needs is offered. Shawna is a wonderful asset as the full time hairdresser. The meals offered to the residents and family members are exceptionally good. The atmosphere is so welcoming. To each and all who work at The Neighborhood, "Thank you for the special care you provide for each and every resident".

5

2 years ago

I am so grateful for The Neighborhood! The quality and care are second to none. And the flow down from the director. I have great peace of mind knowing the level of care my mother receives and the joy she has living at The Neighborhood.

5

2 years ago

To facilitate a move from Texas to Kentucky, our relationship with The Neighborhood began in 2004 when, at the age of 88, Mother contracted to have a senior living condo built. Mother continued to live independently until February of 2015 when, at the age of 97, she opted for an apartment in The Neighborhood’s Assisted Living Facility. Her transition went well. With the supportive care she received i.e. meals, laundry, housekeeping, etc. she, once again, had the time and energy to pursue her interests, friendships and the active lifestyle she was accustomed to enjoying. Initially failing eyesight and hearing were her biggest challenges. Sadly, within 4 months of her move, several health issues have begun to take their toll on her thus increasing her need to rely on the staff for more personal care. It has been our experience that family is just as important as the resident when it comes to the support received from the administrative staff. It is difficult to travel this part of life’s journey with a loved one. They have been there to guide the way. Throughout the most recent 10 months of our relationship with The Neighborhood, the staff has been very responsive to meeting Mother’s ever-changing needs. As frequent family visitors, we have been impressed with the overall atmosphere that permeates the assisted living environment. Residents are treated with respect and patience. More importantly each resident is viewed as an individual presenting with a unique life situation. Staff interacts with each resident where they are on their journey and travels forward with them. The staff is cheerful, responsive, helpful and efficient. The grounds are well maintained offering opportunity for a resident to enjoy a walk in the sunshine. There are outdoor seating areas for reading, visiting, etc., as well as an outdoor space designed for exercise. Each wing has allocated space to accommodate a resident’s desire to host a larger social/family gathering. The dining facility is inviting. The meals are appealing and offer a daily choice of entrée at each meal. The facility is safe and secure for those residents who require supervised activity. Others are able to come and go as their life circumstances permit. Passing through the doors of the facility does not isolate the resident from life. The in-house activity calendar is full and varied. Residents are also shuttled to shopping, restaurants, cultural/entertaining events, as well as medical appointments, etc. Family members are welcomed and encouraged to participate whenever possible. The more we, as family members, are exposed to the day-to-day operation and maintaining the facility, coordinating resident care, etc. etc., the more we are amazed by and appreciate the overall experience, staff, and administration at The Neighborhood. Anyone can do the work, it is the administrative group and staff members “with heart” who know and understand that there is a greater purpose to their work and that purpose is to see beyond the mundane with a willingness to go the extra mile to hug, comfort, console, re-direct, encourage, enhance and celebrate the special lives entrusted to their care. It is obvious that employment at The Neighborhood is more than just a job. In addition to the warmth and friendliness extended to the residents and their families, there exists a spirit of teamwork and mutual respect among staff members as well. Mother will soon celebrate her 98th birthday. Most comforting to us is the confidence we feel when we are apart from her that she is in good hands at The Neighborhood.

5

2 years ago

My mother and my husband were residents of the Neighborhood. My husband, Charlie Adams. lived there until his death. His care was unbelievably good, and our family was so thankful. I understand that Sharon Reynolds has received an award. It is much deserved ---- I cannot say enough about her kindness and caring.



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