Five Star Premier Residences of Pompano Beach

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What People are Saying

At Five Star Premier Residences of Pompano Beach in Pompano Beach, FL, we love to showcase reviews and feedback, because you have the chance to hear from residents in their own words. Everyone’s experience is unique, but there’s so much we share, and so much that connects us. Here are just a few thoughts from our community:

5

Robin

Shorrock

2 weeks ago

It was a year and a half ago that my mother moved into Five Star Premier of Pompano. Her apartment was lovely with a balcony overlooking the sea and the canals. All the planned activities were on one floor, making it very easy to get around with mobility being an issue.
Precovid we had many family dinners overlooking the ocean through the floor to ceiling windows in the Dining Room. It was like we were on a family cruise, fine linens, delicious meals and attentive service. Always something to do -Mom participates in many activities but spends quite a bit of time in the library. She goes to the gym a few days a week and every night there is either a movie or a show.
But that's just the beginning of the story....The staff at Five Star has been incredible. Rocsana Bowers, the Director, has been wonderful helping us acclimate to this new life for mom who is going to be 95.
Rocsana is compassionate and smart. I have brainstormed with her several times about important issues and she has consistently guided me/us in the right direction.
In addition Rocsana is well respected by her staff and has had to make made some very difficult decisions in these challenging times keeping everyone safe.
Betsy, Sean, Robert and Patricia in the Dining Room, Stephanie, Daphne, Michelle in Physical Therapy and countless others have been instrumental in my moms transition.
Really I could go on and on... all I can say is the place is great!
5

Ann

1 year ago

We have a director here who takes care of everybody unbelievably. Rocsana has done so many wonderful things for me. She is excellent! Andrea has provided exceptional care to me. She is an excellent nurse! I cannot tell you how great these two ladies are. We are very fortunate to have them.
5

Paulette

1 year ago

My uncle was a resident of Five Star in Pompano Beach for twelve years. He passed away in November. The team provided excellent care to him. It was truly a wonderful experience. Rocsana was very professional, kind, and compassionate. I can’t say enough good things about the team. They were absolutely amazing!
5

Linda

Brill

1 year ago

My mother recently moved into the 5 Star Independent Living Pompano Property a week prior to Hurricane Irma. I can not tell you how accommodating, caring and hard working the staff has been from the Sales Manager, Scott Brill to the Resident Director Betsy Siegel. The Executive Director Rosana is hands on and available. Karen plans frequent and fun activities. The dining room manager is friendly, caring and considerate too. What a wonderful group of people who work hard everyday and they outdid themselves preparing the residents for the hurricane and keeping them calm and safe.
5

Olga

Cumella

1 year ago

My husband and I recently moved into Five Star Premier Residences of Pompano Beach. Rocsana and Scott helped us get settled in. They made sure our apartment was move-in ready and we had everything we needed. I really appreciate their help and kindness. I want to commend Betsy Siegel for her hard work and dedication in making sure our meals were delivered to us during the hurricane. I really appreciate her service as well.
5

Debbie

Fisher

1 year ago

My dad passed about 2 years ago. He was living in Nevada and I wanted him to move to be closer to me so I did my research for a place that had both assisted living and independent living. My dad was mobile up until the last 2 months of his life. I had a good feeling about Five Star so we decided on Pompano. The dining room has a view of the ocean and so did my father’s room. My father was a character and he was up in arms that there were only poached eggs on Wednesdays because at the other home he was in they had poached eggs every day. I kept telling him he couldn’t compare this place to the last but when he passed away, the community served poached eggs at the service. I also had a cousin named Bula who was there and the staff is truly so wonderful. When my father and Bula would be in the hospital, the staff would go and visit them. They truly are the unsung heroes of the world. They had my back through family drama with Bula’s daughter. Nobody understands how hard they work to ensure that these elderly people feel loved and cared for in their twilight years. I can’t say enough good things about the place.

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