Tuscany Villa of Naples | Reviews

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Tuscany Villa of Naples

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5

1 month ago

Dear Vincent, I wanted to thank you and your colleagues at Tuscany Villa of Naples for being so thoughtful,kind and caring. My uncle Kenny-Ken as you knew him-spoke warmly about the staff at Tuscany Villa, and I can see why. everyone I met during my brief visit ( Bridget,Anna,Kristin,Bob, Debbie and the young woman who heads up nursing and the many others whose names I've momentarily misplaced) were all so kind, supportive and each had a warm story to share about my uncle. I cannot say "thank you enough" for your help during this emotionally difficult time. No wonder uncle Kenny chose Tuscany. Sincerely, Mea E. Costa

5

2 months ago

What a phenomenal place. I had my aunt move in to Tuscany several years ago and unfortunately she passed away but the care and staff were phenomenal with her. They tended to her every need with love compassion and sincerity. When she passed away the administration even came to her wake and funeral. our family is small but wow were we even more impressed. We are so amazed at how dedicated the staff is and the administration doesn't miss a beat always available all the time. When we had any thing he always took care of it. We even had our niece move into Tuscany Villa because of the warmth sincerity transparency and staff engagement. They both love the activities food delicious like a five star restaurant. We looked at many places but this place by far surpasses any other community /facility we looked at. They recently did a complete makeover wow it so beautiful,clean and home. When I grow old and are ready this is the place I'm going to move in to, but for now I just can't express how wonderful you all are. All my sincerest gratitude for all you have done and continue to do so, Don :)

5

9 months ago

I have been living at The Tuscany Villa of Naples, Florida for almost one year; I occupy an attractive and suitable apartment and with it goes the conveniences of having three meals a day, housekeeping, laundry and assisted living care. Recently, The Tuscany Villa has been having an overhaul and a renewed look to envy any other similar facility in the area. In a timely approach, the Villa will look more like a first class resort hotel than an assisted living facility. Lately, there have been new and positive improvements, physical and conceptual, in every segment of this organization. Enhanced attention in the cooking has produced better quality meals; improved dining room service, new table setting, with linen in “living and attractive colors” and the new menus, it makes look like and feel like a first class restaurant. Looking around the Tuscany Villa, many changes have occurred: in the front entrance, new furniture is on display, new chairs and tables placed on all balconies. The remake of the vestibule is spectacular: water games, fountains, fish tanks, new sofas and fixtures. Recently, all common areas have been repainted and beautified with new decorations and various furnishings. The outside landscape has been renewed; inside, many floors are covered with new rugs or other types of materials, and many rooms have been upgraded and ready to welcome new residents. Mr. Petrosini, who has orchestrated all these changes, has spurred the staff to be more effective and has made it possible to provide us with a sense of belonging and to make our staying at the Tuscany Villa, our home, a continuous comfortable and satisfying experience. Mr.Petrosini has worked very hard to realize all these changes and enhancements: they would have not been possible without the ingenuity and resourcefulness of our new Executive Director, who for his care, his understanding, for his readiness to help and for his generosity and thoughtfulness, is the greatest asset for the residents of the Tuscany Villa of Naples.

5

9 months ago

Compliments coming your way on the physical improvement you have initiated here at Tuscany Villa. The new lounge furniture installed on the front patio is very impressive.  Since I am always confined to my wheelchair, I'll take the appreciative words of my fellow residents that are capable of using the furniture.  Good Job!! The new light-panels in the store-room, and dining-room, along with ceiling fixtures down the hallways on first,  second, and third floors are much brighter facilitating in reading information and moving around.  Watching the fish is another pass-time many of us have and are developing since you had the fish tank and water-falls installed.  What an insightful undertaking!!   Our gratitude is owed to you for all this. Your staff is nice, caring and the food is good too.   Now we wait anxiously for what is yet to come. Nursing Department care and services has greatly improved! Thank you very much!

5

9 months ago

This letter is written to express our appreciation to the Executive Director and the staff of Tuscany Villa of Naples for welcoming our mother, Alberta Boyd, in such a warm and caring manner. From her first encounter with Jeff Collins to Tracey Root and the medical staff to the energetic Emma Petitfrere, Life style 360 Director, the Tuscany Villa team has gone above and beyond to ease Mom's transition to her new residence. Each person we have met including receptionists, food service and housekeeping staff has responded to our every request with a smile and willingness to assist. How comforting to know that she is among such caring individuals. The fabulous party that was provided on October 19 in honor of her 100th birthday was a celebration she won't ever forget. What a joyous occasion! Thank you for the extra attention. Although Mom has only lived at Tuscany Villa of Naples for one month, she has already embraced the warmth and caring attitudes of the "team" that you have assembled at this unique residence, and we are happy to call it "home" for her. We appreciate all that you have done. Sincerely, Pam and Scott Boyd

5

10 months ago

My mother-in-law was in a rehabilitation facility recovering from a hip replacement. It was a bit of a surprise when I learned she would be discharged sooner than I had expected and needed to quickly find a senior living community for her. I was thrilled to find Tuscanny Villa. I called and spoke with an advisor a number of times over the course of a few days. The advisor went above and beyond by offering solutions for a place for my mom. I went to Tuscanny Villa for a tour and to meet the staff and everyone was pleasant, sincere and professional. Since my mom has been there I have seen a twinkle in her eye that had been gone for a long time. She enjoys being with her new friends and participates in the many events that are scheduled throughout the day. This place was a god send to our family and cant thank the staff for all they do day in and day out.



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