The Palms of Fort Myers | Reviews - Hear from Our Residents

Reviews

The Palms of Fort Myers

Hear directly from The Palms of Fort Myers residents and their families. Read recent reviews and testimonials about what it’s really like living in a Five Star Senior Living community. If you like what you hear, consider scheduling a quick tour to see The Palms of Fort Myers for yourself.
 
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5

1 month ago

My parents are in memory care at the Palms of Ft Myers. I feel blessed to know that the staff there is watching over them. All of the staff is kind and considerate..Norma and Rosella are wonderful with their hands on care. Amy and Maggie are always available, kind and knowledgeable. Thank you so much for all you do!

5

1 month ago

My Mom has been a resident at the Palms since 2014 and is proud to call it her home. From the professionals that work at the front desk to the professionals that take care of her every day, my Mom feels well cared for. The staff is always willing to “go the extra mile” to tend to my Mom’s specific needs. As I live 1500 miles away, it is important for me to have peace of mind about my Mom’s care. Whether it is communicating with the Executive Director during a hurricane, consulting with the Residents Service Director about accommodating a special need, or simply talking to one of the professionals in the front office – The Palms is all about taking care of my Mom and providing me and my family peace of mind. Selecting the Palms was the perfect choice for my Mom!

5

1 year ago

Our brother/ brother-in-law lived in independent living for approximately 6 years. During this time he made many good friends with staff and residents. He considered them his adopted family since all of his immediately family lives in Indiana. Jerry was very satisfied with everything at The Palms until the day he passed away. We want to thank all the staff including dining room, maintenance, housekeeping, etc. for the excellent service & friendship they gave him. We want to especially thank Crystal, Odile, Diana, Laura, and Victor for their care & support of Jerry; you were very important to him and to us. You were our eyes & ears when we couldn't be there. We would definitely recommend The Palms to anyone.

5

1 year ago

The entire staff, employees, and management of “The Palms of Fort Myers” did a wonderful job and were absolutely amazing during Hurricane Irma to the residents, during the storm instead of the residents being scared they were relaxed while they were fed food, snacks, beverages, water and kept them busy with activities to pass the time away. The entire staff, employees, and management all worked around the clock and had a smile on their face for everyone even though they were all exhausted and care very much for the residents to make them comfortable. I give a 5+ star to the entire staff, employees, and management of “The Palms of Fort Myers”. My mom has been a resident in the assistant living for 6 years and has been and still is receiving excellent care. Thank you for being so caring and a wonderful facility.

5

1 year ago

The Palms has been a Godsend for my mother who is 91. She moved in there a year ago and because of how warm, friendly and helpful the staff is, she has adjusted very well. This facility is extremely well run. It's is spotless clean and decorated for the various holidays. Residents always have something to do an are always wondering around. It's almost like being in a very large house! Everyone seems to get along like old friends! I'm so grateful to everyone there and so thankful this has worked out so well!

5

1 year ago

Thank you to The Palms in Fort Myers for taking such wonderful care of its residents during Hurricane Irma. I wish I knew all the names so that I could thank them personally. The management had a plan and the staff rose to the occasion and took care of all the residents by bringing them to a safe floor, providing meals and beverages. They had the elevator going after the storm passed and they actually ate in the dining room. All systems were go. The staff were devoted and it took great courage to stay under enormous stress and the pressure of not knowing what fate awaited them in their own lives. The Palms always impressed me with the amenities, food, social activities, and great staff. Now, I feel The Palms is a gift and the people who care for the elderly there are angels. I am forever grateful to the management and staff. They are truly unsung heroes.



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