4 months ago
The Head of Housekeeping, Vinnie is doing a phenomenal job. He goes above and beyond to satisfy my needs. Sami provides transportation service and coordinates the activities. She is truly an asset to Five Star! The transportation service is wonderful! The activities are fun and engaging. Sue Little made my move in as stress-free as possible. She has been extremely helpful and pleasant. The concierge, Cynthia is also very helpful and informative. The Head of Maintenance, Bill is wonderful! He is always available and willing to assist. Kim Fabits is kind and caring. TJ, the assistant ED resolves my concerns. Winsome and Tavaris in Dining goes above and beyond. They are doing a great job. Deloris in Housekeeping deserves recognition as well for the excellent service she provides. This community wouldn’t be the Five Star community it is if it wasn’t for our Executive Director, Lynn Thaxton. She is an outstanding ED! I can’t praise Lynn and her team enough. Please reward them for going above and beyond the call-of-duty to satisfy the needs of the residents of Five Star Premier Residences of Boca Raton.
6 months ago
Vinnie in Housekeeping is doing an outstanding job! He is very helpful and thorough. I appreciate all that he does for me.
On Thursday, the transportation bus broke down on the highway. It was storming that night and we were worried. The bus driver, Miguel immediately called the community for assistance. Sami and Deborah drove to where we were and transferred us to a smaller bus. They did a great job keeping us calm. I am very impressed by the way they handled the situation.
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