Shipley Manor | Reviews - Hear from Our Residents

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Shipley Manor

Hear directly from Shipley Manor residents and their families. Read recent reviews and testimonials about what it’s really like living in a Five Star Senior Living community. If you like what you hear, consider scheduling a quick tour to see Shipley Manor for yourself.
 
5 15
5

1 month ago

My brothers and I can't say enough about the excellent care our mother received during her residence at Shipley Manor's assisted living facility. First and foremost, the staff took a genuine interest in the health and wellbeing of the residents. At no time did we have any doubts about the quality of care our mother received. That applies to both her physical and her emotional wellbeing. That care extended to her family as well. We never wondered if we were missing any information about her care and her needs. Whenever staff had any concerns or when there were changed in her treatment plan, we were immediately notified / consulted. At the risk of leaving out staff that provided care above and beyond what was required by their "job description". I will say that Kristin Jones has assembled a very caring and competent team that seemed to be long tenured at the facility. Beyond the direct care staff, maintenance and dietary staff kept everything running smoothly. My brothers and I sometimes shared a meal with Mom, and we found the food to be tasty and nutritious. The rooms and common areas were kept clean and neat , and care was taken to insure that Mom could safely move about her room and the facility. Although Mom has passed away, we will always be thankful to the staff at Shipley for the care they provided during her final years. It was reassuring beyond measure to know that she was in such good hands.

5

1 month ago

I cannot say enough about how wonderful Shipley Manor is. From the skilled rehab to the Assisted Living Unit (ALU), the staff have been outstanding. My aunt is currently a resident there and the journey that took us to the realization that she could no longer be in her own home safely, by herself, was a difficult, but necessary, one to make. As most of us have difficulty with change, my Aunt and I researched and spent much time visiting the different facilities in the North Wilmington area. We put together comparison charts and everything. My Aunt was already in Shipley Manor recovering from a bad fall in July 2018 and realizing that her Parkinson's symptoms had progressed pretty rapidly, assisted living was now the option for her. From Kathy, Muriel, and Kristen, to the nurses, CNAs, and Dr. MaGhee, to the wonderfully attentive staff of the ALU (Setty, Edward, and Bernard and the ALU CNAs), I couldn't ask for a better group of people! They are always available to answer the plethora of questions that my Aunt and I had/have, never making us feel like we were annoying them. ANY and I mean ANY changes to my Aunt's conditions or medications, there is always a call to me...and the fact that they start the call with..."your aunt is fine...we are just calling to let you know..." means a lot. My Aunt is happy again. She's around people and she's smiling again. I can see parts of her old self that I hadn't seen in years start to emerge again. She's active and participating in the daily events that the Activity's Director has scheduled for the residents. She gets to go on trips with the groups and she even knew a few residents from her time at the beach, so she is gaining friendships again. This truly is a wonderful place and economically affordable as well; my Aunt's apartment gets cleaned daily (vacuumed, bathroom, kitchen floor, dusting, bed made, everything!! and they do a tremendous job! The staff at Shipley Manor are becoming family as well. They made the transition from home to assisted living an easy one for my Aunt and our family. The peace of mind of knowing my Aunt is there and being well taken care of is priceless. I recommend Shipley Manor for your loved ones if you ever have to come to this crossroad in you/your loved one's life.

5

2 months ago

I was a rehab patient at the community and I was extremely pleased with all the services at Shipley Manor.

5

2 months ago

My mother recently spent 2 months at Shipley Manor for rehab following a fall. The care she received was excellent. However, it is the staff who made the difficult 2 months go by with peace-of-mind for my Mom and our family. Everyone was attentive and caring. The aide named Fannie is a gem. Wish we could have taken her home with us. Social worker, Muriel, was always responsive and did all she could to help at every phase. And head of rehab, Prya, addressed my Mom's needs with a wholistic approach and clearly defined goals and ensured that the PT team helped her get there. This only names a few people but all were excellent.

5

4 months ago

I wanted to call and say how satisfied I am with the service. Everyone is wonderful, willing and friendly.

5

5 months ago

My mother was a patient there and she recently passed in May and I just wanted to say that the staff there is excellent. They were so nice to my mom. She had dementia and she thrived on their kindness and attention. There were a few stand-out employees who really made my mom’s time there exceptional and I want to thank them.



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