What People Are Saying
At The Forum at Tucson in Tucson, AZ, we love to showcase reviews and feedback, because you have the chance to hear from residents in their own words. Everyone’s experience is unique, but there’s so much we share, and so much that connects us. Here are just a few thoughts from our community:
4 months ago
I immediately noticed that there were many very wonderful caregivers in the Memory Care Unit. Both my Mom and I felt relieved. My Dad had a little bit of a tough transition since he did not understand why he was staying there. All the caregivers were wonderful at keeping him active and were able to divert his attentions in a kind way. He enjoyed being served his meals in the dining room, family style and became fond of the folks sitting around him. They encouraged us to sit with him and eat if we wanted.
As Dad became less mobile, the care was stepped up so that he was taken care of in each of the things he could no longer do. After about three and a half years, we had to move Dad up to Skilled Nursing as he required lifting by hoyer lift and full time nursing. He was in Skilled Nursing in the Forum for two and a half years before they closed the unit.
When we were told we needed to move him, I went out looking at many Memory Care Units here in Tucson, but could not find one with the care here at the Forum. I approached the sales team and the CEO, Hilary, asking if dad could live back in the Memory Care. You all made a way for him to do that…even to the point of training all the caregivers how to use the hoyer lift! Mom and I were so grateful. Mom was able to continue to walk down the hall to see him.
Shortly after this time, Mom fell and broke her shoulder and over a period of a couple years had four surgeries. It was a blessing for me that Dad and Mom were in the same building and that Dad was receiving excellent care. Dad was on hospice three times, but recovered each time because the care was so consistent.
As you know, Dad passed away May 2020, after seven and a half years in care here. Because of the COVID restrictions that kept Mom from being able to come in, he kind of gave up. Unfortunately, three days after Dad passed, Mom fell and broke her hip. After surgery and a stint in rehab, Mom moved into Memory Care. Mom is now being cared for by the same folks we came to love with Dad.
Mom is a two person lift and transfer, and is a strong-willed lady. She is frustrated with her lack of ability to walk, but is also receiving PT care from Ageility here at the Forum. The caregivers in the Memory Care continue to amaze me at their compassion and caring with each and every resident.
I also am appreciative of the excellence that the Forum has exhibited in dealing with COVID. Because of the fastidiousness of keeping to the rules, quarantining when needed, use of PPE and cleanliness, very few have gotten sick. When they did, all fully recovered.
I know I am long-winded, but I am very thankful for all your listening and the help you have given me each time I had questions and needs. I really appreciate you greatly! Please let people know how grateful I am. I don’t think I would have made it through these last few years without the Forum!
4 months ago
1 year ago
1 year ago